Beta support

Need a
hand?

Fastest route: email hello@stageapp.xyz with what you were doing and a screenshot if you have one. A real person answers, usually within a day.
Email support

Getting in

I don't have an invite. Leave your email on the home page. We send codes as spots open, concertheads first.

I have a code. On the home page, tap "Already have a code?", enter it, and follow the TestFlight link. Install TestFlight from the App Store first if you don't have it. Then open Stage, sign in with Apple or email, and enter the same code when asked.

I want to invite friends. In the app: Profile → Account → Invites. You have five. Tap Share on a code.

Logging shows

The show I'm looking for isn't there. Type the artist, then the city or venue, then pick a date. If the catalog has no match, finish with "Log it anyway": your ticket shows as pending and flips to matched when the catalog catches up, usually within a day.

I'm at a show with no signal. Log it anyway. Stage queues it on your phone and syncs when you're back on a network. The binder shows a small pending pill until then.

A date is wrong. Open the ticket and use the menu to edit or delete the show.

Photos and privacy

Who can see my photos? Only you. Your binder is private by default; nothing is shared unless you use Share. Details in the privacy policy.

Spotify. Connecting is optional. Disconnect any time from Profile → Account → Connections. During beta, your Spotify account must be on our tester list; email us your Spotify email if connecting fails.

Your account

Delete my account. Profile → Account → Delete account. This removes your profile, shows and photos. It cannot be undone.

Reset my password. On the sign-in screen tap "Forgot password"; the email link opens the app.

Something broke